Terms & Conditions

Things to Know About Novo Holidays Terms & Conditions

Welcome to the website of Novo Holidays Enterprises. If you have been to our website and have looked through the pages, you have probably developed a good understanding of the works we cover and the services we provide. As a reader, you accept the terms and conditions and company policies mentioned in the information below by accessing this page.

• The information on this website is meant to educate readers on Tours and Travel including immigration models and services. This data is only intended for general use and is subject to change at any time and without prior notice
• You agree to hear from us on your transactions on our website via phone calls, SMS messages, and emails. To enable such contact, users will be asked to register their legitimate phone numbers and email addresses. In order to offer You better Services, We May Also Use Your Email Address to Send You Updates, Newsletters, Changes to Features of The Service, And the Like.
• The accuracy, completeness, or appropriateness of the information supplied on the website for any given purpose cannot be guaranteed by us or by any other third party. As a reader, you understand that information or content on the website may contain typographical mistakes or inaccurate information, and that the firm is not responsible for these errors or inaccuracies.
• You use the information or materials placed on the website at your own risk, and Novo Trading is not responsible for how you use them. It is entirely the responsibility of the reader that the information that is provided on the website meets the specific requirements of the reader.
• It is illegal to use the website in any way that is not allowed.
• To further explain the material, the website may include connections to other websites. These links are merely being offered for the readers’ convenience. The material that appears on these linked websites is not under our control.
• The copyright act, which establishes the terms and conditions of this website, prohibits duplication of the information and materials placed on this website, which is held by Novo Trading Enterprises.
• If a customer wants to access our resources, they must register on the website. As a customer, make sure that all the information they supply is true, legitimate, authentic, and current.
• Novo Holidays has the right to revoke a user’s access at any moment, and all visits to the website will be continuously logged.
• The website’s information and content are offered as if and when it is accessible.
• Novo Holidays disclaims all liability for any loss of data or computer damage resulting from the downloading and storage of specific information. Novo Holidays will never be held responsible for any damages, including direct, indirect, punitive, or consequential damages resulting from the use of the website.
• Novo Holidays owns all of the intellectual property in the text, logo, graphics, photos, and other materials that are given on the website.
• As a committed company, we will make every effort to maintain the website up to date and operational. Nevertheless, we have no control over the technological problems that may cause the website to be momentarily inaccessible. The viewers should thus be patient in these situations because the technological problems can be resolved quickly and the website will soon be operational once more.
• The terms and conditions of this website may occasionally change without providing the reader with any prior notification.

Payment

We use a perfectly safe payment system, and Novo Holidays Enterprises is free to select its own banking partner. We are aware of the client’s privacy concerns and promise them that their confidentiality will be upheld.

Guarantee

The material on the website is subject to revisions at any moment by Novo Holidays Enterprises, and it may also contain mistakes and inaccuracies. All of the details are offered as-is and as they are.

Please take the time to carefully read the following information and comprehend that it outlines the conditions and restrictions that apply to using this website:

This document is an electronic record in terms of Information Technology Act, 2000 and published in accordance with the provisions of Rule 3) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy , disclaimer policy and Terms of Use for access or usage of Novo Holidays Enterprises marketplace platform (hereinafter referred to as "Novo Holidays Enterprises").

Your use of the Novo Holidays Enterprises and services and tools are governed by the following terms and conditions ("Terms of Use”) as applicable to the Novo Holidays Enterprises including the applicable policies which are incorporated herein by way of reference. By mere use of the Novo Holidays Enterprises, you shall be contracting with Novo Holidays Enterprises and these terms and conditions including the policies constitute Your binding obligations, with Novo Holidays Enterprises.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Novo Holidays Enterprises by providing Registration Data while registering on the Novo Holidays Enterprises as Registered User. The term “Novo Holidays Enterprises”, "We", "Us", "Our" shall mean Novo Holidays Enterprises and its affiliates.

Ownership of rights

All rights, including copyright and the trademark “Novo Holidays Enterprises”, in this website are owned by or licensed to Novo Holidays Enterprises. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of Novo Holidays Enterprises. You may not modify, distribute or re-post something on this website for any purpose.

Accuracy of content and invitation to offer

Novo Holidays Enterprises has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all services have been fairly described. We have made every effort to display as accurately as possible that appear on the website. To the extent permitted by applicable law, Novo Holidays Enterprises disclaims express or implied, as to the accuracy of the information contained in any of the services on this website. Novo Holidays Enterprises shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

All services and information displayed on Novo Holidays Enterprises (“Website”) constitute an invitation to offer. Your request for service constitutes your offer which shall be subject to the terms and conditions as listed herein Novo Holidays Enterprises reserves the right to accept or reject your offer in part or in full. Delivery of services of any of our product placed, may or may not happen at the same time, in such a scenario that portion of the service request which has been placed will be deemed to have been accepted by Novo Holidays Enterprises and the rest part would continue to be an offer to Novo Holidays Enterprises and Novo Holidays Enterprises reserves the right to accept or reject such balance service request. No act or omission of Novo Trading Enterprises prior to the actual delivery of the service placed will constitute acceptance of your offer. If you have send us with your email address, we will notify you by email as soon as possible to confirm receipt of your service request and email you again to confirm delivery and therefore acceptance of the service order placed.

Account and Registration Obligations

Your Information is defined as any information you provide to us in the registration, in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our office/s. We will protect your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Novo Holidays Enterprises shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorised use of your password you should reset it or notify us by contacting us immediately through the address provided in the beginning of this agreement. If Novo Holidays Enterprises has reason to believe that there is likely to be a breach of security or misuse of the Novo Holidays Enterprises Website, we may require you to change your password or we may suspend your account without any liability to Novo Holidays Enterprises.

Novo Holidays Enterprises does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any service request you submit). Please note that any information, materials, suggestions, ideas or comments sent to Novo Holidays Enterprises will be deemed non-confidential. By submitting any such information, you are granting Novo Holidays Enterprises an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information, suggestions, ideas or comments for any purpose whatsoever. However, we may not use your name in connection with any such information, suggestions and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

You also agree and confirm:

1. To provide true, accurate, current and complete information about yourself as prompted by Novo Holidays Enterprises Registration Form or Guest details Form (such information being the “Registration Data”).
2. To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Novo Holidays Enterprises has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, Novo Holidays Enterprises has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.
3. That you will use the services provided by Novo Holidays Enterprises, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
4. You will provide authentic and true information in all instances where such information is requested of you. Novo Holidays Enterprises reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Novo Holidays Enterprises has the right in its sole discretion to reject the registration and debar you from using the Services of Novo Holidays Enterprises and or other affiliated websites without prior intimation whatsoever.
5. That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Novo Holidays Enterprises on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain Novo Holidays Enterprises property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Novo Holidays Enterprise of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Novo Holidays Enterprise owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Novo Holidays Enterprises will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Novo Holidays Enterprises is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.

Novo Holidays Enterprises does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant Novo Holidays Enterprises the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Novo Holidays Enterprises and its affiliates for all claims resulting from any Comments you submit. Novo Trading Enterprises and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Website Security

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,

1. Accessing data not intended for you or logging onto a server or an account which you are not authorized to access;
2. Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
3. Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;'
4. Sending unsolicited email, including promotions and/or advertising of services;
5. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Novo Holidays Enterprises will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Novo Holidays Enterprises on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).

Modification of Terms and conditions of Service

Novo Holidays Enterprises may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via e-mail at the address provided by you while registering on Novo Holidays Enterprises. You can access the latest version of the User Agreement at any given time on Novo Holidays Enterprises. You should regularly review the User Agreement on Novo Holidays Enterprises. In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Novo Holidays Enterprises and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The High Court of judicature alone shall have the jurisdiction and the Laws of India shall apply.

You have accepted to Novo Holidays’ rules and terms of use by accessing this page, and any disagreements that could result from your use of the site will be resolved in accordance with Indian law.

By accepting the terms & conditions I agree to the below

The amount paid is for availing services for Immigration process or any tours and travel product of Novo Holidays. The Company will assist and inform the applicant about the process time, finances involved and the procedures for filing the petition.

The company will assign Documentation Experts Team to take you through the complete process.

The amount paid is non- refundable and once an invoice is generated all decisions of Refund will be bound by Agreement terms and conditions inked between client and the company.

If the applicant has paid the money through an online card service, the client hereby agrees that he/she will not withdraw, or is not entitled to charge back the amount, without the knowledge of the Company, in case of payment made by any mode.

If the applicant has paid the money through Credit Card or Net Banking, the applicant undertakes voluntarily that he will not dispute the payment or notify the designated bank for charge back, insisting the bank to withhold or cancel the payment made to the Company by the applicant. The Applicant further undertakes to inform his banker that the payment made to the Company is genuine, and the transaction is an exception for his request to cancel or charge back the payment in his Favor, including misuse and card loss cases either by him or through anyone. The applicant agrees to cooperate with the Company in this aspect in case the Company wishes to defend/ represent the matter in their Favor before any bank/ authority.

Client also understands and accepts that no refund or transfer of the company fee to a friend or a relative will be done in the event he or she abandons his or her application or decides to drop out due to any reason, during the proceedings after he or she signs-up.

Client also understands and accepts that no refund or adjustment of the company fee will be done in the event he or she abandons the original service/process he or she has acknowledged for and decides to switch over to another service/process with the company or opts for immigration to a different country.

Any dispute arising in any way will be subject to the Agreement terms and conditions inked between the client and the company.

Contact Information

Novo Holidays Enterprises is a leading Tours and Travel including immigration service Provider and you can write to us at info@novoholidays.in.