Customer Alert

Customer Alert: Key Guidelines

Official Communication Channel:

1. Kindly refrain from taking quotations over WhatsApp.
2. Always request packages through the official email ID of Novo Holidays Enterprises for accurate and secure information.
3. You can verify the Official Communication Channel by contacting the official contact provided here emailing to support@novoholidays.in.

Official Contacts:

1. Use the official contact number or board line number mentioned in the email signature for communication.
2. Do not solely rely on the caller display name; always verify the number you are communicating with to ensure authenticity.
3. You can verify the Official contact number by emailing to support@novoholidays.in.

Dealing with Official Representatives:

1. When making inquiries or bookings, deal directly with official Novo Holidays Enterprises executives.
2. If in doubt, verify their official email ID to ensure you are in contact with authorized personnel for a secure and reliable transaction.
3. You can verify the Official email ids by emailing to support@indianholidays.in

Secure Payments:

1. Transfer funds only to the account details shared by Novo Holidays Enterprises to avoid any discrepancies.
2. While depositing the initial token amount, please ensure to cross-check the beneficiary’s name and account number.
3. Do not pay on any phone numbers other than Novo Authorized numbers through payment applications.
4. You can verify the secure payment modes by emailing to support@indianholidays.in

These guidelines are designed to enhance your experience with Novo Holidays Enterprises and prioritize the security of your transactions. If you have any doubts or concerns, please feel free to reach out to us directly through our official channels.